About Us

Himalayas House is an online store operated by Lulua Ibrahim, an individual seller based in Portmarnock, Dublin, Ireland, serving customers in the United Kingdom and Ireland. We manage the product information, prices, orders and customer support for purchases made through this website.

Our catalogue includes water-softening salt, dishwasher salt, bath and cooking salts, and selected home-care products. The product brand, specifications and pack size are shown on each product page.

Our fulfilment partner

Himalayas House is an independent online retailer responsible for product information, pricing, orders, customer support, returns and refunds for purchases made through this website.

Imadi Fulfilment is our third-party logistics partner for UK warehousing and dispatch. Its warehouse and postal returns location is Unit 4 Vale Industrial Estate, Hazelbottom Road, Manchester M8 0GF, United Kingdom. This is a logistics facility, not Himalayas House’s business address or a walk-in shop.

Dispatch and delivery

Our water-softening salt range is dispatched from a fulfilment warehouse in Manchester, Greater Manchester, United Kingdom. Delivery options, charges and estimated times depend on the destination and are shown in our Shipping Policy and at checkout.

Customer support

For product, order, delivery or returns questions, email support@himalayanshouse.com or call +353 85 209 9489. Please include your order number for order-related enquiries.

For return eligibility and instructions, see our Returns & Refunds page.